The Department for Work and Pensions (DWP) is gradually phasing out four legacy benefits, requiring claimants to transition to Universal Credit (UC) within three months of receiving a migration notice.
Failing to apply in time may result in benefits being stopped, so it’s essential to know the process and act promptly.
If you currently receive legacy benefits, this guide will help you navigate the transition, know what steps to take, and access support to ensure a smooth switch to Universal Credit.
Phased Out
The DWP is replacing six legacy benefits with Universal Credit to simplify the welfare system. The affected benefits include Income Support, Income-Based Jobseeker’s Allowance (JSA), Income-Related Employment and Support Allowance (ESA), Housing Benefit, Child Tax Credit, and Working Tax Credit.
The government’s goal is to merge these benefits into a single payment, making the system easier to manage and reducing errors and fraud.
Change
The introduction of Universal Credit aims to streamline the welfare system by consolidating multiple payments into one monthly benefit. This helps individuals transitioning into work avoid sudden financial gaps and ensures that payments adjust based on real-time earnings.
Another key reason for this transition is to reduce fraud and overpayments. By integrating multiple benefits into one system, the DWP can track claims more effectively and prevent errors in payments.
How to Prepare
If you receive any of the affected benefits, the DWP will send you a migration notice, instructing you to apply for Universal Credit within three months.
Ignoring this letter will result in your benefits stopping completely. If you haven’t received a migration notice yet, stay alert and check your Universal Credit eligibility in advance. Applying as soon as possible after receiving the notice can help avoid last-minute stress and payment delays.
Once you receive your migration notice, visit the Universal Credit application portal on the GOV.UK website. Gather all the necessary documents, including your National Insurance number, proof of identity (passport or driver’s license), proof of address, income details, and bank account information.
Ensure you apply within the three-month timeframe to avoid disruptions in financial support. If you fail to apply before the deadline, your current benefits will stop, and you’ll need to submit a fresh application, which may result in delayed payments.
If you struggle with the application process, seek help immediately from Citizens Advice or a trusted advisor.
Transitional Protection
To prevent individuals from immediately receiving lower payments, the government offers transitional protection. This means that if your Universal Credit entitlement is lower than your previous benefits, you may receive extra payments to cover the difference for a limited period.
However, transitional protection may be lost if you fail to apply on time, experience significant changes in circumstances (such as moving in with a partner or increasing work hours), or voluntarily switch to Universal Credit before receiving a migration notice.
Common Concerns
Some claimants may receive more money under Universal Credit, while others may receive less. To check how your payments might change, use the benefits calculator.
If you do not apply within three months of receiving your migration notice, your current benefits will stop. This means you will have to apply for Universal Credit from scratch, which could result in payment gaps.
If you need help with your Universal Credit application, assistance is available through Citizens Advice’s ‘Help to Claim’ service, DWP Customer Support, and local Jobcentre Plus offices.
It is important to act promptly, stay informed, and reach out for support if needed to avoid financial disruptions during the transition.
FAQs
Which benefits are being phased out?
Income Support, Income-Based JSA, Income-Related ESA, Housing Benefit, Child Tax Credit, and Working Tax Credit.
How long do I have to apply for Universal Credit?
You must apply within three months of receiving a migration notice.
What happens if I miss the deadline?
Your current benefits will stop, and you’ll need to submit a new application.
Can I receive transitional protection?
Yes, if your Universal Credit payment is lower than your previous benefits, you may receive extra payments temporarily.
Where can I get help applying for Universal Credit?
You can seek assistance from Citizens Advice, DWP Customer Support, or your local Jobcentre Plus.
