New figures reveal that 46% of Personal Independence Payment (PIP) applications were rejected in the 2023-2024 financial year, as part of a Department for Work and Pensions (DWP) crackdown.
Out of 721,100 processed claims, 332,800 applicants were denied support, raising concerns about accessibility and fairness in the benefits system.
PIP Rejections
| Total PIP Claims Processed (2023-24) | 721,100 |
|---|---|
| Claims Rejected at Assessment | 332,800 (46%) |
| Claims Approved After Appeal | 13,500 (4% of rejections) |
| Pending Appeals | 18,900 |
While some claimants successfully overturned their initial rejection, the appeal process remains lengthy and uncertain for thousands.
DWP’s Response
Addressing the issue in the House of Commons, Liberal Democrat MP Steve Darling questioned the Secretary of State for Work and Pensions about how many initially denied PIP claims were later approved.
DWP minister Sir Stephen Timms responded with official statistics, confirming that while 13,500 people (4%) had their claim reinstated on appeal, 18,900 appeals remain unresolved.
The low appeal success rate highlights the challenges claimants face in navigating the system. Many individuals rely on PIP to cover essential living costs, and delays can cause significant hardship.
Impact
Shelley Hopkinson, Head of Policy at Turn2us, criticized the DWP’s handling of PIP claims, citing delays and poor communication as major issues.
“DWP delays and poor communication disrupt claims, causing hardship for Disabled people who depend on these benefits for financial security. People we speak to tell us that when payments are delayed, they struggle to afford basic essentials and care, their health deteriorates, and the stress can affect their ability to work.”
Hopkinson urged the Labour Government to introduce reforms that would make the social security system fairer and more efficient.
PIP Decision
If your PIP claim is denied, underpaid, or given for a shorter duration than expected, you have the right to challenge the decision. However, there are risks involved:
- Request a Mandatory Reconsideration – This is the first step if you disagree with your PIP decision. The DWP will reassess your application, but they may keep the same decision or remove your award entirely.
- Appeal to a Tribunal – If the reconsideration is unsuccessful, you can take your case to an independent tribunal. This process can take months but has a higher success rate than the initial review.
System Reform
Advocacy groups argue that the current system fails disabled individuals. Many claimants face long waits, repeated assessments, and confusing communication from the DWP.
The Labour Government is under pressure to redesign PIP and disability benefits to ensure a fairer, faster, and more transparent process for those in need.
FAQs
What percentage of PIP claims were rejected in 2023-24?
46% of PIP claims (332,800 out of 721,100) were rejected.
How many PIP claims were approved after appeal?
13,500 rejected claims (4%) were later approved after appeal.
Can I challenge a denied PIP claim?
Yes, you can request a Mandatory Reconsideration and, if necessary, appeal to a tribunal.
What risks come with appealing a PIP decision?
Your entire claim may be reassessed, which could result in losing PIP entirely.
What reforms are being proposed for PIP?
Advocates are urging the government to create a fairer and faster system for PIP claimants.
